Easy Return is a portal by EASY RETURN INC. (called EASY RETURN from here onwards).
At EASY RETURN, we place the highest importance on respecting and protecting the privacy of our customers. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our products and services and with entrusting your personal and tax return information to us.
This statement applies to the Easy Return Web sites and services that display or link to this statement.
Easy Return works to protect your personal information and tax return information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all tax return information. We use both internal and external resources to review our security procedures. Whenever we prompt you to transmit sensitive information, such as tax return or credit card information, we support the encryption of your information as it is transmitted to us. Our employees are trained and required to safeguard your information.
We will proceed the order after the discrepancy notifies to you is resolved. However Order will not be refunded in any of the below case.
Note: (Only PAN Application fees Prescribed by Income Tax Department will be Refunded)
Insurance Policy has been issued. Once the Policy has been issued, it becomes Non-Refundable.
Please note that this Refund Policy may change from time to time. We will post any Refund Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Refund Policy changes).
These terms and conditions (Terms and Conditions) shall apply to and govern the commercial arrangement between Easy Return Inc. (herein after referred as 'EASY RETURN') and the Retailer/Distributor/Star Distributor. These Terms and Conditions and any attachments hereto represent the entire agreement between EASY RETURN and the Retailer/Distributor/Star Distributor and no changes to the same are binding unless they are in writing and intimated by the authorized representative of EASY RETURN.
"Easy Return" is a digital financial facilitation service provider, a proprietary firm having its registered office at 373-E BLOCK, SBS NAGAR, LUDHIANA-141012 (hereinafter referred to as the Easy Return which expression shall unless repugnant to the context or meaning thereof mean and include its successors and permitted assigns).
"Applicable Law" includes all applicable Indian statutes, enactments, acts of the state legislature or parliament, laws, ordinances, rules, bye-laws, regulations, notifications, guidelines, directions, directives and orders of any governmental authority, statutory authority, board, recognized stock exchange, as may be applicable including but not limited to Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by Banks, Business Correspondent Guidelines issued by RBI from time to time, Payment & Settlement Systems Act, 2007, Payment & Settlement Systems Regulations, 2008, Policy Guidelines on Issuance and operation of Pre-paid Payment Instruments in India, and any other guideline in relation to pre-paid cards issued from time to time by Reserve Bank of India and in each case, any implementing regulation or interpretation issued thereunder including any successor Applicable Law;
"Applicant" shall mean You or any individual person above the age of [18 (eighteen)] years, using an operational mobile phone connection, who applies either on his owner approaches Retail Partner at the Retail Outlet locations and/or such other locations, for availing the Easy Return Services;
"Easy Return Rules" shall mean policies issued by the Easy Return with respect to its strategic business partners, retail partners, distributors, Consumers including but not limited to the policy on the code of conduct and other sales and management policies as issued on the Website, Platform and/ or otherwise and amended from time to time;
"Consumer" shall mean an Applicant who upon submission of the CAF and upon completion of necessary formalities, is found to be eligible by Easy Return as per guidelines issued by RBI (if any), to avail the Easy Return Services and has opened a Membership Account;
"Governmental Authority" means any nation, state, sovereign, or government, any federal, regional, state, local or political subdivision and any entity exercising executive, legislative, judicial, regulatory or administrative functions of or pertaining to government, constitutionally established and having jurisdiction over any of the parties (to the extent relevant to the transactions contemplated hereby) or the assets or operations of any of the foregoing or the transactions contemplated hereby;
"INR" or "RS" means Indian Rupees, the lawful currency of the Republic of India;
"Intellectual Property" shall mean all intellectual property used for the purpose of or in association with or in relation to providing the Easy Return Services utilising the Platform and includes without limitation, (a) Software, operating manuals, software code, program, instructions, specifications, processes, input methods, data or information used in relation to, in association with or for the operation of the software installed by Easy Return ; (b) the trademarks, service marks, trade names, business names, logos, symbols, styles, colour combinations used by Easy Return during the course of its business and all depictions, derivations and representations thereof; (c) all promotional material including without limitation, advertisements, literature, graphics, images, content and the 'look and feel' of all of the above; and (d) all techniques, formulae, patterns, compilations, processes, inventions, practices, methodology, techniques,
"Tax" or Taxes" shall mean any and all taxes, GST, cess, levies, imposts, duties, charges, deposits, fees, deductions or withholdings that are, or that are to be, imposed, levied, collected, withheld or assessed, together with any and all interest, penalties, claims or other liabilities arising under or relating thereto;
During the continuation Term of this agreement, the Retailer/Distributor/Star Distributor shall not, directly or indirectly, through any other person, firm, corporation or other entity (whether as an officer, director, employee, partner, consultant, holder of equity or debt investment, lender or in any other manner or capacity):
The Retailer/Distributor/Star Distributor is aware of the consequences, if at all, the Retailer/Distributor/Star Distributor and/or his representative are found in unauthorized use of Easy Return logo/ trade name(s) in any manner, then strict action shall be taken against the Retailer/Distributor/Star Distributor, including permanent deactivation of his Services, but not limited to any other legal action which Easy Return may deem fit and proper, under the provisions of law.
The Retailer/Distributor/Star Distributor represents and warrants that:
The warranties provided herein by the Retailer/Distributor/Star Distributor are in addition to and do not exclude any of the implied warranties under the applicable law with respect to the activities contemplated under these Terms and Conditions.
In following cases amount paid for orders will not be refunded in whatsoever case, circumstance or situation.
We will proceed the order after the discrepancy notifies to you is resolved. However Order will not be refunded in any of the above case. If the refund request is as per refund policy then refund will be provided with in 24 hours.
The Retailer/Distributor/Star Distributor hereby undertakes to indemnify, defend and hold harmless Easy Return, its affiliates, officers, directors, employees, agents, successors and assignees (collectively the "Indemnified Parties") from and against all claims, damages (special or consequential), losses and expenses, including court costs and reasonable fees and expenses of attorneys, expert witnesses and other professionals, arising out of or resulting from: (a) any action by a third party against the Indemnified Parties that is based on any negligent act, material omission or wilful misconduct of the Retailer/Distributor/Star Distributor or its employees, personnel, officers or agents and which results in: (i) any bodily injury, sickness, disease or death; (ii) any injury or destruction to tangible or intangible property (including computer programs and data) or any loss of use resulting thereof; or, (iii) any violation of any statute, ordinance, or regulation; (b) any loss, damage or prejudice suffered by any of the Indemnified Parties due to the breach by the Retailer/Distributor/Star Distributor of any applicable laws, by-laws, regulations and guidelines; (c) any loss, damage or prejudice suffered by any of the Indemnified Parties due to the Retailer/Distributor/Star Distributor representing/providing wrong information to third parties in an unauthorized manner on behalf of Easy Return; (d) any loss, damage or prejudice suffered by reason of any claim or proceeding by any third party against any of the Indemnified Parties due to the infringement of Easy Return Intellectual Property by the Retailer/Distributor/Star Distributor during the provision of the Services; (e) any loss, damage or prejudice suffered by any of the Indemnified Parties due to any claim made by the Retailer/Distributor/Star Distributor's employees against Easy Return for non-compliance with any labour laws; and (f) any misrepresentation of any representation or warranty of the Retailer/Distributor/Star Distributor under these Terms and Conditions.
The Retailer/Distributor/Star Distributor hereby understands and agrees that being a Easy Return Retailer/Distributor/Star Distributor, Easy Return may communicate include communications including but not limited to voice, SMS, digital, video, and/or any other mode of innovative communication method, as deemed fit and proper by the Easy Return and that these communications are considered as part and parcel of the Services. The Retailer/Distributor/Star Distributor shall not be able to opt out of receiving these messages and/or communication in any way whatsoever and the Retailer/Distributor/Star Distributor hereby agrees to receive any communication from the Easy Return. The Retailer/Distributor/Star Distributor also understands that the communication may include and contain advertisements.
I/we hereby also declare that I have also been apprised that these terms and conditions are also available on the website of the Easy Return - "PORTAL.EASYRETURN.IN" which have been duly perused by me on the website of the Easy Return. I/We also undertake that and any change in the terms and conditions governing my/our appointment may not be notified by Easy Return to me/us but shall be binding on me/us if the change in the terms and conditions are made online by Easy Return. I/We undertake to keep myself/ourselves updated in respect of change in the Terms and Conditions initiated/made by Easy Return in its Website-PORTAL.EASYRETURN.IN.
I/We undertake to immediately inform the Easy Return of all my cash deposits and transfer of funds into the designated Bank Accounts of the Company and shall get the limit from the Easy Return thereafter. I/We will ensure myself that the working limit in the portal by the Easy Return against the cash deposit/fund transfer is made available to me immediately and this will remain as my/our basic responsibility. I /we have noted that the Easy Return will not be held responsible for not assigning of any working limit against my cash deposits/fund transfer if I fail to inform the Easy Return immediately after the deposits and do not get my working limit within two hours of cash deposit/fund transfers made by me/us. I/We have understood very well that in case of any negligence on my/our part in this regard, may lead to the working limit to someone else by mistake knowingly or unknowingly, for which the Easy Return will not be held responsible under any circumstances. I/we will ensure at my/our own that the proper communication is received at the Easy Return and any failure in this regard would be my/our own responsibility and Easy Return will not be held responsible for that. I/we shall always remain abide by all the terms and conditions as specified above and as may be changed from time to time by the Easy Return in respect of use of the portal and in respect of the domestic money transfer.
I/we shall inform immediately in case any excess amount is received in my portal by any means including by the distributor. I/we expressly authorise to the Easy Return for withdrawing any excess amount given by mistake by the Easy Return or by the distributor. I/we expressly accept the right of the Easy Return to adjust any amount which I/we may owe to the Easy Return at any point of time and even for the accrual of all kinds of liabilities which may fall upon me/us due to any kind of claim of the Easy Return.
I/we shall remain always vigil in respect of my/our statement of transactions and balances in the statement and shall report any discrepancy therein to the Easy Return immediately and not later than 24 hours from the time of discrepancy. I/we shall not hold Easy Return responsible on account of any lapse on my/our part in this regards.
I/we undertake to always display the rate list of the applicable charges on domestic remittance and shall not overcharge the customers under any circumstances. I/we shall be responsible for payment of all kinds of the taxes including the service tax in respect of any charges realised from the customers/Retailer/Distributor/Star Distributors/end users on the domestic remittance.
I/We have read and fully understood and hereby confirm to undertake, accept and abide by the contents of these Terms and Conditions.